Residential / Apartment Cleaning

At Better Choice Cleaning Services, we are committed to delivering exceptional cleaning results with long-lasting satisfaction. That’s why we proudly offer a 3-Year Warranty and 100% Satisfaction Guarantee on our premium services.

* What Our 3-Year Warranty Covers:

Our 3-Year Service Warranty applies to:

• Nano-Coating Protection on fabric surfaces (sofas, carpets, mattresses, car seats)
• Deep Stain Removal Treatments
• Anti-Bacterial & Anti-Allergy Coatings

We guarantee:

• Long-lasting surface protection (up to 3 years with proper maintenance)
• Resistance against common stains, spills, and microbial buildup
• Free touch-up or reapplication if coating fails within the warranty period (terms apply)

* 100% Satisfaction Guarantee:

All of our general and deep cleaning services are backed by a 100% Satisfaction Promise:

• If you’re not happy with the results, we’ll re-clean it for FREE within 24 hours.
• No excuses, no delays—just clean, as promised.
• Our professionals are trained, insured, and dedicated to your satisfaction.

*Warranty Conditions:

To keep your warranty valid:

• Avoid use of harsh chemicals or bleach-based products on coated surfaces.
• Follow the recommended care guidelines we provide after service.
• Warranty is applicable only when service is provided directly by Better Choice Cleaning Services.
• The warranty does not cover physical damage, burns, or cuts to fabric.

* Validity:

• The warranty is valid for 36 months (3 years) from the service date.
• You’ll receive a digital warranty certificate via email upon completion of the service.

Welcome to the Cleaning Services FAQ section of Better Choice Pro Services. Whether you’re looking for regular house cleaning, deep cleaning, premium services, or nano-coating protection, we’ve got answers to your most common questions.

General Cleaning Services

Q1: What types of cleaning services do you provide?
A: We offer a full range of cleaning services including:

• Regular/Basic Home Cleaning
• Deep Cleaning (Kitchen, Bathroom, Whole House)
• Move-in / Move-out Cleaning
• Office & Commercial Cleaning
• Premium Cleaning Services
• Post-construction Cleaning
• Rental Property Cleaning
• Sofa, Carpet, and Mattress Cleaning
• Nano Coating Protection (Fabric & Surface)

Q2: What is the difference between regular, deep, and premium cleaning?
A:

• Regular Cleaning: Daily or weekly cleaning for dusting, mopping, wiping surfaces, and maintaining cleanliness.
• Deep Cleaning: Includes hard-to-reach areas, behind appliances, windows, fans, and deep sanitization.
• Premium Cleaning: A high-end, luxury service with trained professionals, eco-friendly products, and advanced tools for spotless, hotel-style results.

Q3: Are your cleaning supplies and equipment included?
A: Yes, all necessary cleaning tools, machines, and chemicals are brought by our team. We also offer eco-friendly options on request.

Q4: Do I need to be at home during the service?
A: Not necessary. You can stay or provide access. We ensure full privacy and safety standards.

* Nano Coating Cleaning (Fabric & Surfaces)

Q5: What is nano coating and how does it work?
A: Nano coating is a protective layer applied to fabrics or hard surfaces that:

• Repels water, dirt, and stains
• Extends fabric life
• Makes future cleaning easier
• Ideal for sofas, car seats, carpets, chairs, curtains, and mattresses

Q6: How long does the nano coating last?
A: On average, 6–12 months depending on fabric type and usage. We recommend reapplication every 6 months for best protection.

Q7: Is nano coating safe for kids and pets?
A: Absolutely! Our nano products are non-toxic, odorless, and environmentally friendly.

Q8: How much time does it take to apply nano coating?
A: It depends on surface area. A sofa or car seat coating usually takes 30–60 minutes, including drying time.

* Premium & Deep Cleaning

Q9: What’s included in premium cleaning?
A: Premium cleaning offers:

• High-detail cleaning (edges, corners, switches)
• Steam sanitization (optional)
• Floor polishing
• Fragrance spray
• Disinfection of common touchpoints
• Upholstery and curtain cleaning (add-on)

Q10: What’s included in deep cleaning?
A: Deep cleaning covers:

• Floor scrubbing and grout cleaning
• Under-bed, behind-fridge cleaning
• Full bathroom/kitchen sanitization
• Window, fan, and AC vent dusting
• Inside cabinet/shelves on request

* Booking & Pricing

Q11: How do I book cleaning services?
A: You can book by:

• Calling/WhatsApp: +971 54 504 0604
• Website: www.betterchoicepro.ae
• Instagram/Facebook: @betterchoicepro

Q12: What are your cleaning service rates?
A: We offer flexible rates based on the number of cleaners and service type. Example:

• Regular Cleaning: From AED 35/hr
• Deep Cleaning: Starting from AED 249
• Premium Cleaning: Starting from AED 349
• Nano Coating: From AED 99 per item (sofa, car seat, etc.)
  We also offer monthly, weekly, and yearly packages.

Q13: Can I schedule cleaning on weekends or holidays?
A: Yes! We are available 7 days a week, including public holidays.

* Payments, Rescheduling & Guarantee

Q14: What payment methods are accepted?
A: We accept:

• Cash
• Bank Transfer
• Online Payments
• POS/Card on Delivery

Q15: Can I reschedule or cancel my appointment?
A: Yes, up to 12 hours in advance without any cancellation charge.

Q16: Is there any satisfaction guarantee?
A: Yes! We offer a 100% satisfaction guarantee. If you’re not happy, we’ll come back and re-clean the concerned area free of charge.

Q17: Is there a warranty for nano coating services?
A: Yes, our nano coating services come with a 3-month warranty. Recoating is available at a discounted rate during this period.

Still Have Questions?

Contact us anytime:

• Call us +971 54 504 0604
• Mail Us betterchoicepro@gmail.com
• Website www.betterchoicepro.ae