Welcome to the Cleaning Services FAQ section of Better Choice Pro Services. Whether you’re looking for regular house cleaning, deep cleaning, premium services, or nano-coating protection, we’ve got answers to your most common questions.
General Cleaning Services
Q1: What types of cleaning services do you provide?
A: We offer a full range of cleaning services including:
- Regular/Basic Home Cleaning
- Deep Cleaning (Kitchen, Bathroom, Whole House)
- Move-in / Move-out Cleaning
- Office & Commercial Cleaning
- Premium Cleaning Services
- Post-construction Cleaning
- Rental Property Cleaning
- Sofa, Carpet, and Mattress Cleaning
- Nano Coating Protection (Fabric & Surface)
Q2: What is the difference between regular, deep, and premium cleaning?
A:
- Regular Cleaning: Daily or weekly cleaning for dusting, mopping, wiping surfaces, and maintaining cleanliness.
- Deep Cleaning: Includes hard-to-reach areas, behind appliances, windows, fans, and deep sanitization.
- Premium Cleaning: A high-end, luxury service with trained professionals, eco-friendly products, and advanced tools for spotless, hotel-style results.
Q3: Are your cleaning supplies and equipment included?
A: Yes, all necessary cleaning tools, machines, and chemicals are brought by our team. We also offer eco-friendly options on request.
Q4: Do I need to be at home during the service?
A: Not necessary. You can stay or provide access. We ensure full privacy and safety standards.
* Nano Coating Cleaning (Fabric & Surfaces)
Q5: What is nano coating and how does it work?
A: Nano coating is a protective layer applied to fabrics or hard surfaces that:
- Repels water, dirt, and stains
- Extends fabric life
- Makes future cleaning easier
- Ideal for sofas, car seats, carpets, chairs, curtains, and mattresses
Q6: How long does the nano coating last?
A: On average, 6–12 months depending on fabric type and usage. We recommend reapplication every 6 months for best protection.
Q7: Is nano coating safe for kids and pets?
A: Absolutely! Our nano products are non-toxic, odorless, and environmentally friendly.
Q8: How much time does it take to apply nano coating?
A: It depends on surface area. A sofa or car seat coating usually takes 30–60 minutes, including drying time.
* Premium & Deep Cleaning
Q9: What’s included in premium cleaning?
A: Premium cleaning offers:
- High-detail cleaning (edges, corners, switches)
- Steam sanitization (optional)
- Floor polishing
- Fragrance spray
- Disinfection of common touchpoints
- Upholstery and curtain cleaning (add-on)
Q10: What’s included in deep cleaning?
A: Deep cleaning covers:
- Floor scrubbing and grout cleaning
- Under-bed, behind-fridge cleaning
- Full bathroom/kitchen sanitization
- Window, fan, and AC vent dusting
- Inside cabinet/shelves on request
* Booking & Pricing
Q11: How do I book cleaning services?
A: You can book by:
- Calling/WhatsApp: +971 54 504 0604
- Website: www.betterchoicepro.ae
- Instagram/Facebook: @betterchoicepro
Q12: What are your cleaning service rates?
A: We offer flexible rates based on the number of cleaners and service type. Example:
- Regular Cleaning: From AED 35/hr
- Deep Cleaning: Starting from AED 249
- Premium Cleaning: Starting from AED 349
- Nano Coating: From AED 99 per item (sofa, car seat, etc.)
We also offer monthly, weekly, and yearly packages.
Q13: Can I schedule cleaning on weekends or holidays?
A: Yes! We are available 7 days a week, including public holidays.
* Payments, Rescheduling & Guarantee
Q14: What payment methods are accepted?
A: We accept:
- Cash
- Bank Transfer
- Online Payments
- POS/Card on Delivery
Q15: Can I reschedule or cancel my appointment?
A: Yes, up to 12 hours in advance without any cancellation charge.
Q16: Is there any satisfaction guarantee?
A: Yes! We offer a 100% satisfaction guarantee. If you’re not happy, we’ll come back and re-clean the concerned area free of charge.
Q17: Is there a warranty for nano coating services?
A: Yes, our nano coating services come with a 3-month warranty. Recoating is available at a discounted rate during this period.
Still Have Questions?
Contact us anytime:
- Call us +971 54 504 0604
- Mail Us betterchoicepro@gmail.com
- Website www.betterchoicepro.ae